Delivery Delays14/02/2023 2023-02-14 16:58
We hope you, your team and family are safe as Cyclone Gabrielle brings severe weather to our country and particularly the Upper North Island.
Some of our team have been impacted from this most recent weather event, resulting in a reduced workforce in our Auckland Warehouse. As a result we are experiencing short delays to some parcels leaving our warehouse for deliveries across the North Island – we anticipate that we will be operating normally by the end of this week.
The transport network is disrupted with road closures across many regions. Our courier partner has implemented contingency plans to ensure items reach their destinations as safely and as quickly as possible, however please note the following;
Red Alert Regions
our courier partner has temporarily suspended deliveries in Northland, Coromandel, Taranaki, Hawke's Bay, Gisborne, Whakatane. They are estimating a 2-3 day delay in delivery times and are standing by to resume operations when safe to do so.
Parcel deliveries will be resumed on Wednesday where it is safe to do so, there may be a short delay.
Bay of Plenty / Waikato Regions:
There may be a short delay to deliveries.
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