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Our Service & Support


Our Service & Support

Our espresso coffee services and support

Altura’s servicing department is committed to providing wholesale coffee customers with superior technical support. Our friendly technical team make a point of visiting customers regularly to check and assess the running of major mechanical components - and there’s not a lot they don’t know about espresso machine repairs.  

We are the sole New Zealand distributor for Rancilio espresso coffee machines and Compak grinders, so we have specialist knowledge of this high-quality coffee equipment. By carrying a selection of parts, our technicians will help to get your machine up and running quickly if you have a technical problem. Whether your machine needs a problem diagnosed or just regular servicing, the Altura team will keep your equipment running at its best and your coffee tasting fantastic.

We also understand that when a café needs coffee machine servicing or repairs, you need it now, so Altura also runs an after-hours emergency service for the machines we supply.

So if you want a partner who can help you decide on the right machine - and deliver the technical support services to keep it running as smoothly as the day you bought it - talk to Altura.  

It’s all part of Altura’s investment in your business - because we’re both about delivering the best tasting coffee.
commercial coffee machines equipment



MON - FRI 7:00am - 4:30pm
SAT - SUN 8:00am - 4:00pm
23 Douglas Alexander Parade
North Shore

If you’re a fan of seeing and smelling freshly roasted coffee beans, just take a drive to our café in Albany.

Purchase it at its prime - whole beans, fine espresso or plunger ground and bring it home or to the office with smell and taste all intact.

With a team of quality chefs and expert baristas, you’ll get only the very best in dining and of course, the freshest of Altura’s fabulous coffee.