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Privacy Policy

Protecting your privacy is important to Altura. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Altura Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

 

Why we collect personal information


Altura collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you’d like to hear about.

Altura works with other companies that help us provide our products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Altura policies.

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

 

How we protect your personal information


Altura safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

The Altura Store uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Altura Store, you must use an SSL-enabled browser such as Internet Explorer 5.5 or later or Netscape 6.2 or later, This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

 

Access to your personal information


You always have access to the information we have about you. To review and update your personal contact information, simply click 'My Account'

 

Collecting other personal information


When you browse Altura's website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like many websites, the Altura website uses “cookie” technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except perhaps your first name so we can welcome you on your next visit. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.

In some of our emails to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.

Altura's website contains links to other sites. Altura does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

The Altura Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.
 

ALTURA CAFÉ

PHONE
09-448-1416
MON - FRI 7:00am - 4:30pm
SAT - SUN 8:00am - 4:00pm
23 Douglas Alexander Parade
Albany
North Shore
Auckland
FIND US
VIEW THE MENU
 

If you’re a fan of seeing and smelling freshly roasted coffee beans, just take a drive to our café in Albany.

Purchase it at its prime - whole beans, fine espresso or plunger ground and bring it home or to the office with smell and taste all intact.

With a team of quality chefs and expert baristas, you’ll get only the very best in dining and of course, the freshest of Altura’s fabulous coffee.

 
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